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TIA-942 is the Telecommunications Industry Association’s standard for Data Centre Infrastructure. The latest version is: TIA-942 Aug 2013. The standard describes four Tier ratings for various degrees of data centre reliability. The Tier ratings address the data centre’s Architecture, Telecommunications, Electrical and Mechanical characteristics. Should your business require Tier rating compliance for your Data Centre, as a globally recognized accreditation body, Ingenium can undertake the accreditation process and provide a  Certified Tier 3 or Tier 4 for your facility. We advise however, that accreditation and certification of your data centre is a comprehensive and extensive process and is usually only justified for the largest organisations. Ingenium provide TIA-942 Certification and Assessment Services. If you are proposing to build a data centre that is intended to comply with a particular TIA-942 Tier rating, Ingenium recommends consultation and design reviews during the design process. Without scrutiny of the design by subject matter experts prior to the commencement of building, it is unlikely to meet compliance and achieve the objective of a higher Tier Rating.

Q. It may take my organisation longer than 14 days to provide approvals, how do I extend my registration?

A. Registrations are not extended automatically. Ingenium will extend your registration for an increased payment period upon request via email to courses@ingeniumgroup.net.au Note that attendance at a course requires payment in advance.

Q. Does Ingenium offer credit card payment facilities?

A. Yes, using Visa and MasterCard. Please note that payment via credit card incurs a 2.25% transaction fee.

Q. Can I pay via direct bank transfer?

A. Yes, bank transfer details are included on our invoices.

Q. Why do I need to register my details with EXIN?

A. EXIN requires you to register your personal details with them to be able to identify you to support the administrative processes associated with their worldwide certification of your training.

Q. Can Ingenium assess our datacentre against TIA-942?

A. Yes.

Q. We are planning a migration of our ICT infrastructure and services to an alternate datacentre; can Ingenium assist in in this activity?

A. Yes, Ingenium can provide in-house management and technical resources to assist in a datacentre migration. Or, Ingenium can provide a complete service as a contractor to plan, manage and undertake the datacentre migration and conduct a controlled transition for your organisation.

Data Centre Migrations

Q. Can Ingenium decommission our old or unused datacentre?

A. Yes, Ingenium can deliver this service.

Q. Can Ingenium provide qualified data centre management staff to manage our datacentre within our organisation?

A. Yes, Ingenium provides this service.

Q. Can Ingenium provide datacentre management services as an outsourced managed-service?

A. Yes, Ingenium can deliver managed services to manage your datacentre on behalf of your organisation.

Q. Can Ingenium provide a DCIM solution?

A. Yes, Ingenium can provide your organisation with a DCIM solution. However, it is critical that you understand any DCIM solution implementation is a data intensive activity that needs to be tailored to suit each individual implementation.

Q. Can Ingenium provide in-house training course for our staff?

A. Yes, Ingenium can work with your organisation to schedule and deliver in-house training courses specific to your needs.

Q. Is my certification recognised worldwide?

A. Yes, EXIN accreditations provide a worldwide recognition of your skills.

Q. Does Ingenium cancel its courses if there are not enough students?

A. Ingenium attempts to only schedule courses in-line with demand. This is intended to prevent the continual cancellation of courses. However, there are occasions where course have to be cancelled as they are not viable. Ingenium is proud to advise that we have an over 90% course running records.

Data Centre Refurbishment

Do you just need to upgrade some infrastructure components of your existing data centre?

Ingenium’s experienced data centre infrastructure personnel can assist you in developing specifications, letting contracts, contract management and installation of those individual infrastructure components to upgrade youe existing facilities.

Or is your internal layout and cabling a mess. Could you just use an internal data centre reorganisation to improve capacity, efficiencies or to make way for future upgrades. From installation of internal structured cabling solutions, to a complete review and rework of your entire data centre facility, or to capture and record your data centre’s configuration data, Ingenium has skilled and experienced personnel who can assist.

Ingenium can assist you in regaining control of your data centre. From recording and analysing installed infrastructure and current ICT loads, Ingenium can assist you in regaining control of your capacity; which will support improved decision making and future capacity management processes.

A well-managed data centre goes well beyond the ICT equipment. All installations of cooling systems, Uninterruptible Power Supplies, Backup Generators, power distribution, data cabling, monitoring and fire suppression need to be installed and managed in an integrated manner to deliver the full potential for your data centre facility. All these systems are Configuration Items and require management plans for continued reliable service and managed upgrades.

Ingenium can bring their experience to your organisation to allow you to realise the maximum benefit from your infrastructure investment decisions.

Data Centre Infrastructure Management Solutions

A DCIM solution is an holistic approach to Data Centre management, allowing you to manage your Data Centre Assets, Change, Power, Energy, Capacity and Environmental impacts more efficiently and cost effectively reducing CAPEX and OPEX spend while ensuring continuity of service.

At Ingenium, our DCIM software solutions enable you to collect, manage and measure information about your Data Centre assets, resource use and operational status at a click of a button.  This information is then analysed and distributed to assist in the delivery of an organisations business requirements and, perhaps more importantly, the optimization of the Data Centre’s overall performance.

Any DCIM solution is only as good as the effort put in place during the implementation process. Implementing a DCIM solution is a data intensive activity that requires considerable effort.

In almost every instance DCIM solutions need to be tailored to the specific requirements of the organisation, this activity should not be underestimated. It requires detailed knowledge and experience.

There are numerous instances of considerable investment in a DCIM solution being wasted due to an inadequate implementation process.

A well developed and implemented DCIM Solution will give you peace of mind.  It will reduce wasted time and increase productivity, optimize energy consumption, reduce risk of downtime, allow you to adapt quickly and easily to any change within the Data Centre, and provide you with confidence in your capacity, budgetary and strategic planning.

If you are consolidating your current collective Data Centres, migrating, downsizing, building new or simply need to manage what you current have more efficiently, now is the time to consider an intelligent DCIM solution to take your Data Centre management into the future.

With Ingenium DCIM Software and solutions, managing your Data Centre has never been so easy.

Q. Can Ingenium conduct a NABERs assessment of our datacentre?

A. Yes, Ingenium has qualified NABERs assessors.

Q. Can Ingenium conduct NABERs building efficiency assessments?

A. Yes, Ingenium NABERs assessors can conduct these assessments

Ingenium can provide qualified and experienced Project Managers to support your business’ ICT projects or activities that are beyond your business-as-usual operations.

Our Project Managers have current industry and government experience in projects across many ICT disciplines and can assist your organisation with the planning and implementation of your internal ICT activity.

Project Teams

Do you need more than a project manager to work in your organisation? If necessary, Ingenium can provide complete project teams to work with your organisation and deliver your projects in accordance with agreed parameters.

Ingenium has access to a range of technical personnel across many disciplines that can be brought into to work within your project, either on a short term basis or for the duration of the project.

Ingenium can also supply business support and transition personnel such as change managers, configuration managers, business analysts and technical writers to deliver holistic project outcomes and integration.

Regardless of your project, Ingenium can assist your organisation in delivering business solutions.

Or should you intend to seek an external provider to deliver an ICT solution to your organisation, our project managers can be used to represent your organisation allowing your internal personnel to maintain their focus on day to day operations.

Regardless of your ICT project needs, Ingenium can assist your organisation to implement and transition to new solutions or technologies.

Project Management

Q. If I fail the exam can I get a retest?

A. Yes, one retest is allowable, however a retest examination fee is payable.

Q. Do the course fees include the exam cost?

A. Yes, one exam fee is included in the course cost.

Q. If I fail the retest, what is the process?

A. If you fail a retest, you are required to sit the whole course once again.

Q. My certification is due to expire, how do I get recertified?

A. You can undertake your recertification at any scheduled exam session associated with a training course.

Q. How long does my certification last for?

A. Your certification last for three years

Q. How do I book in for a certification exam?

A. Go to our recertification booking page.

Q. Does Ingenium offer discounts for multiple bookings from the same company?

A. Ingenium will offer a X% discount for five or more attendees to a training course.

Q. What happens if I cannot attend a course I have booked for?

A. See our Terms and Conditions sheet.

Q. How do I reserve a place on a training course?

A. Complete our Online Registration form.

Q. How long will my registration last before it expires?

A. Ingenium will hold your registration for 14 days, by which time your registration needs to be confirmed with payment.

Q. It may take my organisation longer than 14 days to provide approvals, how do I extend my registration?

A. Registrations are not extended automatically. Ingenium will extend your registration for an increased payment period upon request via email to courses@ingeniumgroup.net.au Note that attendance at a course requires payment in advance.

Q. Does Ingenium offer credit card payment facilities?

A. Yes, using Visa and MasterCard. Please note that payment via credit card incurs a 2.25% transaction fee.

Q. Can I pay via direct bank transfer?

A. Yes, bank transfer details are included on our invoices.

Q. Why do I need to register my details with EXIN?

A. EXIN requires you to register your personal details with them to be able to identify you to support the administrative processes associated with their worldwide certification of your training.

Q. Can Ingenium assess our datacentre against TIA-942?

A. Yes.

Q. We are planning a migration of our ICT infrastructure and services to an alternate datacentre; can Ingenium assist in in this activity?

A. Yes, Ingenium can provide in-house management and technical resources to assist in a datacentre migration. Or, Ingenium can provide a complete service as a contractor to plan, manage and undertake the datacentre migration and conduct a controlled transition for your organisation.